The deadline was resolutely firm, with Theatres having cases scheduled for Day 1. Project failure always had the potential to cause surgical procedure cancellations. Clearly this was not an option for a critical clinical ICT solution – and thus a path we did not stray towards. Clinical and Biomedical experience was in short supply and this would have to be managed within the project team.
Our early and frequent consultative approach to stakeholder engagement helped deliver the solution at LCCH. Couple that with our holistic approach to sustainable solutions ensured project success. Bridging the gap across CSSD & Theatres identified a number of commissioning hurdles. Three (3) months of post-delivery monitoring prevented minor issues from escalating into major clinical issues.